REACH Line: 604-681-5748 (Vancouver); 1-800-665-7677 (Outside Vancouver)
Rapid Expert Advice and Consultation for HIV
The BC Centre for Excellence has created a 1-800 number for all family physicians, nurses, and pharmacists in British Columbia. Health care professionals can now call 604-681-5748 (Vancouver), or 1-800-665-7677 (Outside Vancouver) for timely and convenient clinical advice on HIV/AIDS treatment and management. REACH provides consultation services from infectious disease specialists, physicians, and/or pharmacists experienced in HIV management. This service is available 24 hours a day, 7 days a week.
Upon dialing this number, you can speak to:
- An HIV Infectious Disease Specialist
- A Family Physician who is experienced in HIV management
- An HIV-experienced pharmacist
REACH provides:
- Timely advice regarding assessment, treatment and management of patients with HIV
- Assistance with care plan
- Learning opportunity for knowledge exchange and practical advice
- Enhanced ability to manage the patient with HIV in your office
- Calls returned within 1 to 2 hours
REACH does not provide:
- Appointment booking
- Patient care transfer within 24 hours
- Coordination of laboratory or diagnostic investigations
- Information regarding results of diagnostic investigations
- Arranging a hospital bed
Call REACH and use SBAR, standard, structured communication approach:
- Situation – a statement of the problem
- Background – brief information related to the problem
- Assessment – analysis/consideration of options
- Recommendation – request/recommend action
For questions or feedback related to REACH, please call:
- 1-604-682-2344, extension 69296 or email info@cfenet.ubc.ca
